Nursery FAQ

Am I entitled to free childcare, how do I find out about it?

You can check your eligibility for 30 hours funding at –  – to check eligibility

All children are entitled to 15 funded hours the term after the child turns 3.

2 year olds are entitled to 15 hours funding depending on eligibility. Bury – parents will be notified in writing. Salford parents can check online via the eligibility checker –

How do payments work?

We provide an invoices a month in advance with payments due on the 1st of each month.

We accept childcare vouchers and BACs payments.

I am worried about leaving my child for the first time, what would you advise?

We provide unlimited settling in sessions so that we can ensure that you and your child are happy before they start nursery. We suggest a phased approach where you come in for an hour and stay to begin with and then if you are comfortable leave for the second visit, however we can do multiple sessions and build up the time that you are away if this is better for you both. Our priority is to ensure that you are both comfortable.

At what age can my child start going to Forest School?

At Prestwich our pre-school children go to Forest School full time from the age of 3 years.

At Radcliffe our pre-school children go to Forest School 3 days a week from the age of 3 years.

We do not currently have a forest school at our Salford nursery but parents can arrange for their child to go to our Prestwich forest school in Higher Broughton once the child goes into pre-school. Please ask at the nursery to find out more.

What education will my child get?

All activities are planned to cover the areas of learning within the Early Years Foundation Stage. The prime areas covered are personal, social and emotional development, physical development and, communication and language.

As children develop they cover specific areas as well – knowledge and understanding of the world, expressive arts and design, literacy and, mathematics.

We use ‘in the moment planning’ and planned activities are based on the children’s interests, meaning topics can change from day to day or run for some consecutive weeks.

How do you structure each day?

An average day looks like this:

7.30 – 9.00                      Children arrive. Breakfast available

9.00 – 9.30                      Toast and fruit served

9.30 – 9.45                     Carpet time

10.00 – 11.00                 Key group activities. Outdoor play. Nappy change

11.00 – 11.15                 Tidy up time. Stories and singing. Wash hands

11.15 – 12.00                Lunch

12.00 – 2.00                 Rest time. Quiet activities. Snack

2.00 – 2.15                  Stories and singing. Nappy change

2.15 – 3.00                  Key group activities. Outdoor play

3.00 – 3.30                  Tea time

3.30 – 4.30                  Free play

4.30 – 6.00                  Rooms join together. Stories and singing. Outdoor play. Quiet time. Children go home

Can I bring my own nappies?


Can I bring my own milk?

Yes. Additionally, whole and soya milk is provided

How do you ensure the children are getting a nutritious diet?

We are part of the Early Years Nutrition Partnership who have worked with us to ensure our menus offer the correct nutrition for early years children.

What will you do to prepare my child for school?

On the run up to children starting school we do a number of activities to help them transition. We arrange for teachers to come in and visit and talk to the children, we do visits to the schools and we do fun activities such as planning the walk to school and trying on the uniform.

How can I keep up to date with my child’s progress at nursery?

We use a secure online system called Learning Journey. Here we add text, pictures and video regularly so that you can easily see the progress that your child is making. This is a completely secure passworded system that allows parents and other family members  to easily monitor progress.

You will get a verbal update daily when you collect your child covering what activities they have done and what they have eaten.

Additionally we hold parents evenings every term.

What happens if my child has an accident at nursery?

You will be given an accident form to read and sign.

If there is a head injury or an injury that requires some medical intervention we will call you immediately.

If your child requires hospital treatment we will call you and arrange to meet you at hospital or for you to collect your child.

What ratios do you work to?

Babies (0-2) 1:3

Toddlers (2-3) 1:4

Pre-School (3-5) 1:8 or 1:13 if there is a qualified teacher/Early Years Teacher working directly with the children.

Will I have a key member of staff that I mainly deal with?

Yes, all children are allocated a Key Person – this will be a member of staff that your child feels particularly close to or comfortable with.

Do you cater for special diets?

Yes, because all of the food is cooked by our own chef we can cater for all diets. We currently cook vegetarian and vegan meals and we are experienced in catering for food allergies.

Do you cater for SEN children?

Yes – please see our separate SEN Local offer

What is your sickness policy?

Parents will be contacted if their child becomes unwell at nursery.

We will administer calpol/antibiotics/allergy medication if necessary.

If a child has a bout of sickness and/or diarrohea (usually 3 instances) we will call to collect. Children must remain away from nursery for 48 hours following this.

Please see our sickness policy for full details of other illnesses.

How do I book a place?

Call the relevant nursery as follows to book a visit or email

Prestwich 0161 798 7465

Radcliffe 0161 724 0700

Salford 0161 212 4965